company mjm

Customer Service Representative

for Dynamic Office & Accounting Solutions in San Ramon, CA USA

10 Opportunities for 10 people with Great Customer Service skills! We are interviewing immediatly! Whether you have a strong customer Customer Service background or are just great with people this is a top notch team to join and learn all of the ins and outs of a highly successful organization and how they take care of thier customers!

Whats in it for you?

  • Great training that prepares you to be ready to hit the phones with confidence
  • You get to work with a team that is dedicated to providing outstanding service to thier customers
  • Oppportunity! Even if you have very little experience in customer service but, have a great personality they are open to teach you a new industry
  • Full time long term possibilities - if you are looking to start your career where there is growth potential in various departments this can be just the place

Day to day responsibilities for hard-working, reliable, friendly people who have the desire to learn include some of the following:
  • Responding to customer inquiries and requests live by phone, and some via email or chat
  • Adding inquiries, requests, and resolutions, to an internal customer data base so things can be followed up on as needed
  • Trouble shooting issues, inquires and requests as necessary
  • Offer courteous and empathetic service to all customers
  • Perform research to answer customer inquiries and requests
  • Offer proactive, friendly service to existing customers and internal teammates
  • Handle busy incoming phones lines while entering customer information into a data base

Qualifications
  • High school diploma or general education degree (GED) required
  • Positive Attitude - Desire to learn a must!
  • Any work experience in customer service, call center, serving or retail experience always a plus!
  • Basic to intermediate computer skills and internet search exp
  • Excellent interpersonal and communication skills
  • Bilingual Spanish a plus
  • Ability to prioritize tasks and manage time efficiently
  • Accurately type 30 or more WPM

Job Info

  • Job Category: Education / Teaching

    Location: San Ramon, CA USA

    Zip Code: 94583

    Company Name: Dynamic Office & Accounting Solutions

    Company Type: Employer

    Posted on: 02/09/2020

    Viewed: 2 times


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