company mjm

Ecommerce Account Manager

for Surya in Cartersville, GA USA

Surya is a leading home dcor company known for its innovative designs and breadth of high quality home accessories. Our product catalog includes area rugs, pillows, throws, lighting, accent furniture and art sold through a broad range of global retailers, distributors, interior designers and decorators. Surya fosters a fast-paced work environment built on creativity and collaboration with each employee taking personal ownership in the company. Surya has been named for seven consecutive years to Inc. Magazine's Inc. 500/5000 list of America's fastest growing privately held companies.

We are looking for experienced Account Managers to make an impact on multiple facets of our ecommerce business ? including customer relationship management, product content management, supply chain operations, pricing strategy, marketing and merchandising. They will be able to identify growth opportunities and deliver results across all aspects of the business.

The ideal candidate will have strong customer experience intuition, business and product knowledge combined with solid understanding of technical concepts. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. Good judgment, ability to influence, analytical talent, and exceptional communication are essential to success in this role.

Are you able to:

  • Demonstrate a clear understanding of eCommerce and a knowledge of how to effectively sell in a competitive digital environment that is constantly changing
  • Manage products across teams to completion
  • Direct conversations and arrive at desirable outcomes in meetings with customers and collaborators
  • Recognize business opportunities and follow through to take advantage of them
  • Learn a large, rich product catalog that is constantly changing
  • Review data and identify areas of success and areas for improvement

What you?ll do:

  • Partner with prospective and/or existing customers and to build strategic relationships that maximize Surya?s shelf space and profitability across a wide range of ecommerce platforms
  • Manage content, pricing and promotional strategy for Surya?s large product catalog
  • Conduct regular sales and activity analysis to determine performance of customer portfolio and identify areas for improvement
  • Conduct competitive analysis to evaluate market trends and identify new opportunities
  • Work collaboratively with internal teams across multiple business functions to build new and improve existing processes
  • Proactively identify issues and develop innovate solutions

Basic Qualifications

  • An ability to hit the ground running ? a confident, entrepreneurial self-starter
  • A background in ecommerce account management, product management, project management, financial analysis and/or marketing
  • Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
  • Articulate and persuasive communication skills, both written and verbal
  • Proven track record of taking ownership and driving results
  • Detail-oriented
  • Strong analytical ability and experience manipulating data to develop recommendations; expertise in Excel
  • Ability to seamlessly work across functional and organizational boundaries, and reputation for influencing others and earning trust across levels and organizations
  • Innovative problem-solving skills ? dissect and determine root causes of problems, and implement solutions
  • A track record of taking on big challenges and delivering despite obstacles and limited resources
  • Proven negotiating skills, influencing abilities and relationship management experience
  • Bachelor?s degree

Preferred Qualifications

  • Ability to think both strategically and tactically with strong attention to detail
  • Strong analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success
  • Proven ability to identify, analyze, and solve ambiguous problems independently with an exceptional attention to detail
  • Technical aptitude and agility to learn web-based tools
  • Proficient in SQL

 

 

 

 

Job Info

  • Job Category: Other / Miscellaneous

    Location: Cartersville, GA USA

    Zip Code: 30120

    Posted on: 12/02/2019

    Viewed: 0 times


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