company mjm

Field Service Engineer

for ForTec Medical in Dallas, TX USA

Our continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals.  We are currently seeking a Field Service Engineer to join our team.  This is a great opportunity for someone with medical equipment service experience who enjoys working independently and contributing your skills to ensure we deliver the highest quality mobile surgical technology solutions to our clients.

Location: Kansas City, KS, Tulsa OK, or Dallas TX

Primary Responsibilities:

  • Maintains, repairs and calibrates surgical lasers.
  • Visually inspects, repairs and performs calibration on equipment; ensures safety, proper operation, physical completeness and aesthetically pleasing exterior of equipment prior to releasing the machine for use
  • Performs preventative maintenance on all equipment, ensuring optimal operation
  • Inventories and orders repair parts, and ensures back up supplies are available for efficient repair of equipment
  • Follows proper safety procedures for equipment repair and usage
  • Contacts manufacturing representative for repair instructions or when requesting on-site assistance
  • Maintains proper flow of information regarding laser repair / progress status
  • Communicates with company Service Engineers, Operations Personnel and Management in an effective and timely manner when needing assistance in obtaining parts or contacting for 3<sup>rd</sup> party repairs
  • Follows up with technicians following a repair to insure equipment functioned properly
  • Informs Scheduling Department when equipment are operational/ready for service or out of service/inoperative/non-functioning
  • Completes timely and detailed Service Reporting, to include:
  • Maintenance & PM documentation, to maintain an accurate account of each service event
  • Purchase order and parts requests and packing slip submittal
  • Participates in continuing education of new equipment as necessary
  • Assists in training new service engineers on repair and operation of equipment

 Key Requirements:

  • Bachelor?s degree in electrical or biomedical engineering strongly preferred; Associate?s degree in electronics technology required as a minimum
  • Minimum 2 years? experience in medical equipment service; candidates with surgical laser experience a plus
  • Valid driver?s license and acceptable driving record
  • Must be able to manipulate 50+ pounds of medical equipment
  • Flexible schedule with the ability to travel up to 60% 

Skills Required:

  • Must have good eye/hand coordination for complicated repair tasks
  • Must have basic knowledge of electronics and laser physics
  • Outstanding decision making and problem solving skills
  • Customer service focused
  • Proficient in Microsoft Office

Benefits of working at ForTec Medical

  • Independent working atmosphere
  • 401k plan with generous company match (to qualified employees)
  • Benefits for full time employees: medical, dental, vision, disability, and life insurance
  • Health and Wellness Rewards Program
  • Generous PTO allowance

Join ForTec Medical ? make YOUR impact today!

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Job Info

  • Job Category: Other / Miscellaneous

    Location: Dallas, TX USA

    Zip Code: 75209

    Posted on: 01/15/2020

    Viewed: 0 times


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