company mjm

Help Desk Lead

for Stellar Innovations in Dayton, OH USA

Do you enjoy learning about new technologies and how they can be used to provide cutting edge services to the Air Force and DOD customers? If so, then look to join the Stellar Innovations and Solutions team! The selected applicant will become part of an existing team in an environment that will challenge you, force you to continuously innovate, and work on solutions that make a difference. There is a future for you here to support highly visible and strategic programs at SIS! You will realize the rewards of conquering a new challenge in a dynamic and highly-technical working environment that believes our people make the company great and we put them first in decisions to promote from within, host team building events and support a work-life balance. If you love technology and want a career making a difference supporting meaningful Air Force and DOD programs than Stellar Innovations is the company for you.

SIS is looking for a Helpdesk Project Lead to fill a vacant position at WPAFB.  This position will provide team leadership and project leadership, as well as perform Level 2 technical support, and necessary system admin support as needed.

JOB DUTIES:

      Contribute to and maintain system standards

      Provide Tier III/other support per request from various constituencies.

      Investigate and troubleshoot issues

      Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

      Research and recommend innovative, and where possible automated approaches for system administration tasks.

      Identify strategies that leverage our resources and provide economies of scale

      Perform regular file archival and purge as necessary

      Perform periodic performance reporting to support capacity planning

      Prepare weekly, monthly reports for senior managers

      Connections with customer and clients

      Manage internal projects

      Flexible work schedule, day shift

      Casual dress code

      Work location WPAFB, Building 45, Area B

 

EDUCATION/EXPERIENCE:

       Minimum 5 years of experience supporting an Air Force Helpdesk environment

       Previous Team Lead and Project Lead experience

       Minimum High school diploma is required

       US citizenship is mandatory

       Must possess a DoD Secret level clearance

       Must maintain a minimum Security+ certification

SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Job Info

  • Job Category: Other / Miscellaneous

    Location: Dayton, OH USA

    Zip Code: 45401

    Posted on: 02/08/2020

    Viewed: 0 times


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