for Sun Valley Company in Sun Valley, ID USA
At Sun Valley Resort our Spa Receptionists greet and interact positively with guests, make and confirm spa reservations, record and track payments, answer the phones and provide knowledgeable customer service about spa treatments.
Essential Duties and Responsibilities:
- Promote the spa by conducting tours and answering guest questions
- Answer phones, book and confirm spa reservations
- Track payments, handle cash and balance a till
- Greet and **** spa guests to designated treatment centers
- Be a positive participant in spa strategies and initiatives
- Be knowledgeable and comfortable with retail sales
- Support core staff and assist in technician schedules and appointments
- Communicate with spa management in writing new protocols and SOPs for future practices
- Other duties may be assigned.
- Knowledge of SMS, Spasoft, or other booking programming a plus.
- Must be able to navigate Microsoft and Excel efficiently.
- Exceptional customer service in person and through phone communication required.
Job Category: Other / Miscellaneous
Location: Sun Valley, ID USA
Zip Code: 83353
Posted on: 12/02/2019
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