Training Specialist I
for PowerDMS in Orlando, FL USA
<meta charset="utf-8">Who we are:
PowerDMS is an Orlando-based SaaS company with a passion for helping organizations grow trust, integrity, and accountability between themselves, their employees and the communities they serve. We take these values to heart, and our company and technology can be measured by and held to the same standards.
The PowerDMS platform is a single, secure, online location for the organization, management, and distribution of an organization?s most important documents. The software equips employees with essential job knowledge and know-how through electronic policy dissemination, accreditation management, and training capabilities?accessed anytime, from anywhere.
Relationships are a big deal to us?we care greatly for each other, our customers and our community. We believe a career is a huge part of life?s experience, so why not fill it with purpose, passion, and fun? We believe in hiring smart, fun people, inspiring them and getting out of their way. Maybe that?s part of the reason we?ve repeatedly been named one of Florida and Orlando?s ?best places to work!?
About this role:
We?re looking for a Training Specialist I, a teacher with the talent of transforming software training into language understood by many via multiple channels of learning. This candidate will be responsible for delivering course content to support the development, productivity, and retention of our customers, as well as assisting in maintaining instructional materials. Our ideal candidate will be self-driven, will take the initiative to see projects and assignments through to completion, and stay laser-focused on delighting PowerDMS customers with information on our products and services and other relevant subject areas of interest.
What you would do in this role:
Facilitate and deliver training programs in an engaging and charismatic manner, both remotely and in person.
Ensure that PowerDMS?s curriculum is delivered professionally and effectively to meet desired learning objectives.
Become a subject matter expert on all areas of PowerDMS to be able to effectively lead discussions and answer questions.
Document customer attendance for training sessions.
Instruct remote participants using a virtual platform such as Adobe Connect, WebEx or GoToMeeting/GoToTraining.
Track onboarding tasks against a schedule and coordinate with internal staff to ensure goals are met on a timely basis.
Direct clients to online training guides, job aids, and other resources.
Attend conferences to facilitate product training sessions.
Ensure learning content is current, high quality and engaging.
Maintain 95% CSAT on Boot Camp and in-person training sessions
Work with the training team to answer all Communities questions in 2 days or less
What you need to know/have for this role:
BS degree in Education/Adult Education, English, Human Resources, Training, or a related field.
Extensive knowledge of learning principles
Proven ability to master the full training cycle
Familiarity with traditional and modern training methods, tools and techniques
Excellent facilitation skills
Sound decision making and organizational skills
Ability to present complex information to a variety of audiences
Proficiency in MS Office
Plays well with others
Rolls easily with an ever-changing environment
Travel up to 50% of the time
Bilingual (Spanish) is a plus
While performing the duties of this position, the employee is frequently required to walk, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility. Duties involve moving materials weighing up to 10 pounds on a regular basis such as files, books, office equipment, etc., and may infrequently require moving materials weighing up to 30 pounds. Manual dexterity and coordination are required while operating equipment such as a computer keyboard, calculator, and standard office equipment. Specific vision abilities required by the job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this job. Usual office working conditions: noise level in the work area is typical of most open-workspace office environments (with telephones, personal interruptions, and background noises) and of non-typical workspace environments (with music, cheering/clapping, loud laughter, and bell-ringing/horn blowing).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What we offer:
A competitive salary; employer-paid medical and dental insurance for the employee; company-paid short and long term disability benefits and insurance policy; optional Life, AD&D, and Supplemental Insurance; Health Savings account options; Unlimited Paid Time Off plan; career development and mentoring; casual dress code every day; snack-stocked kitchen; flexible work schedules; employee engagement and reward programs; and a relaxed, flexible work environment that fosters a balance between hard work and fun.
Sound like you? Here?s what to do:
Please apply via our Careers page at http://www.powerdms.com/about/careers. Select the position, click ?Apply Now?, and then complete the online form. From there, we will take a look at your resume and if we think it?s a match, we?ll contact you.
PowerDMS/IDS = DFWP/AA/EOE - M/F/Individuals with Disabilities/Protected Veteran
This position description is a summary of the typical functions of the position, not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. Management reserves the right to assign or reassign duties and responsibilities to this position at any time. This position description does not constitute a written or implied contract of employment; employment remains ?at-will?. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Category: Other / Miscellaneous
Location: Orlando, FL USA
Zip Code: 32801
Posted on: 12/02/2019
Viewed: 0 times
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